In an emergency situation involving a person with specific needs, the first step is to dial 9-1-1.
9-1-1 telecommunicators play a key role in figuring out the type of emergency that is occurring and determining the proper staff and equipment needed in the particular situation. Whether the individual is having a medical emergency, has had a physical accident, or is in another situation, it is vital to communicate the specific details about the person's condition and needs and understand the response may require very specific actions. Smart911 can provide the important details needed by 9-1-1 and response teams to assist this person.
Whether the individual has wandered, is having a medical emergency, a behavioral emergency, or is in another situation, it is vital to communicate that this person has autism and understand the response may require very specific actions.
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If a person with a developmental disability dials 9-1-1, but is not able to speak with the call taker, that can be noted in their profile. Call takers will see each person's specific medical notes and can dispatch teams appropriately based on their needs.
Understanding Their Situation
If a person with a developmental disability dials 9-1-1 for assistance, but does not have the ability to clearly relay specific information to 9-1-1 — such as their name, address or details of their emergency — that information can all be stored within their profile. Additionally, an emergency contact can be listed for this person as well.